Neighborhood Blooms Policies,
Privacy Policy & Terms of Service

Welcome to Neighborhood Blooms Privacy Policy. At Neighborhood Blooms, we ("we," "us," or "our") prioritize your privacy and data security. This comprehensive Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, place a flower order, or interact with our services.

By accessing or using our website, you agree to the terms outlined in this privacy policy.

a. Information You Provide Directly to Neighborhood Blooms

• Name, email address, phone number
• Billing and delivery address for flower orders
• Payment information (handled securely by third-party processors; we do not store full card numbers)
• Messages, gift notes, or special instructions with your flower order
• Feedback, inquiries, or form submissions regarding our flower delivery service

b. Information Collected Automatically From Your Website Visits

• IP address, browser type, and device details
• Pages visited and time spent on our website
• Referring URLs and on-site search terms related to flowers and arrangements
• Cookies and similar technologies to enhance your user experience and improve our flower delivery website

• To process and fulfill your flower orders and same-day deliveries
• To send order confirmations, delivery updates, or service communications
• To respond to customer inquiries and provide exceptional customer support
• To improve our website functionality, user experience, and flower delivery service
• To send promotional content, if you've opted in
• To comply with applicable laws and regulations

We use cookies and similar tools to remember your preferences and shopping cart, analyze how our website is used, and provide relevant advertising and improve our flower delivery website. You can adjust cookie settings through your browser. Changing cookie options may impact site functionality.

We use tools such as Google Analytics, Meta Pixel, and Microsoft Advertising UET tag to measure website performance and serve relevant ads for our flower delivery service. You can opt out of personalized advertising:

• Google Analytics: analytics.google.com
• Microsoft Account Privacy Settings: microsoft.com/privacy/opt-out-settings
• Digital Advertising Alliance Opt-Out: optout.aboutads.info

Your information may be shared with trusted partners for flower order fulfillment, same-day delivery, analytics and advertising partners, and hosting and IT service providers. All partners are required to handle your information securely and lawfully.

• Request access to your personal data collected by Neighborhood Blooms
• Ask for corrections or deletion of your data (as permitted by law)
• Unsubscribe from marketing emails at any time via the unsubscribe link
• Manage cookie settings on your browser or within our site preferences

We retain personal data only as long as necessary for the purposes outlined in this privacy policy. We use industry-standard encryption and security protocols to protect your information. However, no online system can guarantee complete security.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children. If such data is discovered, it will be promptly deleted.